1. Introduction

Welcome to Concrete Floor Sydney (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website concretefloorsydney.com (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of information when you visit our Site or interact with us:

2.1 Personal Information

When you fill out a contact form, request a quote, or communicate with us, we may collect:

  • Your name
  • Email address
  • Phone number
  • Project details or other information you provide

2.2 Non-Personal Information

We automatically collect certain information when you browse our Site, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the Site
  • Cookies and tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

  • To respond to your enquiries and provide quotes
  • To improve our website and services
  • To personalise your experience
  • To communicate with you about your project or request
  • To comply with legal obligations

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following cases:

  • With service providers who help us operate our business (e.g., website hosting, marketing tools)
  • If required by law to comply with legal processes or protect our rights
  • With your consent, when necessary to fulfil your request

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and improve our services. These may include:

  • Essential cookies (necessary for website functionality)
  • Analytics cookies (to track website traffic and usage patterns)

You can manage your cookie preferences through your browser settings.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Your Rights and Choices

You have the right to:

  • Request access to the personal information we hold about you
  • Request corrections or updates to your information
  • Opt-out of marketing communications
  • Request the deletion of your data, subject to legal obligations

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the “Last Updated” date revised accordingly.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us